Frequently asked questions

We offer a full range of personalized home and community care services, including personal care assistance, companion care, transportation assistance, homemaker services, assisted living support, medication reminders and assistance, social and recreational engagement, and respite care for family caregivers. Each service is tailored to your unique needs and preferences.

Getting started is simple. Contact us at (407) 978-1743 or info@omnicarefl.com for a free consultation. We listen to your needs and concerns, then complete an initial assessment to understand your care requirements. Based on this, we create a personalized care plan and match you with the right caregiver. We stay connected throughout your care to make sure everything runs smoothly.

Absolutely. Every caregiver at Omni Care Solutions goes through comprehensive background checks, including criminal history screening and reference verification. Our team is carefully screened, trained and chosen for their compassion as much as their skills. All caregivers receive ongoing training in safety protocols, infection control and appropriate care techniques.

Rates depend on the type and frequency of care you need. We provide transparent pricing during your initial consultation and clearly outline all costs in your personalized care plan. We accept payment by cash, check and credit card, and work with insurance providers, Medicare and Medicaid. Contact us for a detailed quote tailored to your needs.

Yes. We match you with caregivers who are well suited to your needs and preferences, and take time to learn about your routines, personality and comfort level to ensure a good fit. We make every effort to provide consistent caregivers, and if your regular caregiver is unavailable, we provide a qualified substitute so your care is never interrupted.

Omni Care Solutions of Florida II proudly serves communities in 12 Central Florida counties: Brevard, Citrus, Hardee, Hernando, Highlands, Lake, Marion, Orange, Osceola, Polk, Seminole and Sumter. That includes Orlando, Winter Park, Maitland, Winter Garden, Kissimmee, St. Cloud, Sanford, Lake Mary, Altamonte Springs and Oviedo. Our caregivers live and work locally, providing dependable, community-rooted support. Contact us to confirm that we serve your area and to discuss how we can help you or your loved one.

Our caregivers provide personal care and support, and our trained staff can assist with medications as part of your care plan. We do not perform medical procedures or provide services that require a licensed nurse or other healthcare professional. We do work closely with your physicians and healthcare providers to coordinate care, and if you need skilled nursing or medical services, we can help connect you with the right providers.

We understand that schedules change. We ask for at least 24 hours' notice for cancellations or schedule changes so we can coordinate properly. Cancellations with less than 24 hours' notice may be subject to a cancellation fee. Emergencies are handled case by case, and we are always happy to work with you to accommodate your needs.